Course for Debt Recovery Agent HDB Financial

Debt Recovery Agents (DRA) are representatives appointed by banks and lawful debt collection agencies to act as their agents and make calls or visit debtors to collect payments on any kind of past due bill without violating the regulations implemented by RBI.

Multiple Job Opportunities

With rising income and increasing use of modern banking services, banking institutions are expanding and there is ample demand at the entry level. The role of debt recovery agent would provide you the scope of a wide range of careers in the banking industry.

Competent Salary

The average salary of a Debt Recovery Agent is Rs. 2,80,000 per annum based depending on their overall skill set.

Scope for Growth

This is an entry-level course that equips you with enough knowledge needed to bag an entry level position and go on to better jobs with additional experience and training.

What is this course about?

The course follows the National Skill Qualification Framework (NSQF) level 4 as set in place by the National Skill Development Corporation (NSDC) of India.

This course is designed to provide the necessary knowledge and skill inputs for the role of a Debt Recovery Agent in the Banking sector. The course aims to impart interactive training for aspiring debt recovery agents and will equip them with knowledge in the following areas:
Introduction to Banking
Banking Products and Customers
KYC and Application
Transaction Tools
Risk Management
Regulatory Aspects
DRA basics
Specific Soft Skills
Case Laws on Recovery Issues

What is the sector about?

With increase in working population and disposable income, the demand for banking and related services in India has seen an upsurge. The Indian banking system has revolutionized in the last few years with the roll out of innovative models like unified payments interface, payments banks and small finance banks and with schemes like the Jan Dhan Yojana.

Despite difficulties in the recent times, due to the issue of non-performing assets, there has been an increase in spending both by public and private players on infrastructure, speedy implementation of innovative projects and continuation of reforms. These aspects hold the potential for the banking sector expanding at an even faster pace and creating thousands of job opportunities as it stretches through the length and breadth of the country. This course will equip you with the essential knowledge to get a head start in the sector.

Why should you study it?

The course offers workshops, self-learning modules, guest lectures, activities, peer interaction and many opportunities to build a network with like-minded people. The course is specially designed keeping in mind the industry requirements. It is a stepping stone for a successful career in the banking sector.

Upon successful completion of the course, you will be able to
Educate clients about various banking products and services
Help clients in with account opening and repayment of loans
Conduct KYC verification
Resolve client’s queries with regard to loan application, interest computation, etc.
Interpret classification of bank loan assets and internal bank reports
Help clients in executing payments/transfers
Provide clients with assistance during recovery process
Update the bank’s management information system

Is this the right course for you?

Does the following interest you?
Educating and assisting clients with various banking products and services
Keep a track of outstanding debts
Locate and contact debtors
Resolve customer queries/complaints
Build trust with debtors
Negotiate payment plans and deadlines

Then you are perfect for the role of a Debt Recovery Agent!

Where will this course take you?

Bank teller, banking, business, employee, finance, money ...

Debt Recovery Agent

This is an entry level position responsible for keeping a track of debts and their timely recovery. Being a debt recovery agent will open doors to many more opportunities in the Banking sector. You will be able to lead Debt Recovery Agents or take up various other administrative and executive roles.